Agents can have only one Float Advance at a time and must repay it beforerequesting another.
Category: Float
How do I pay back my float advance?
Repaying the Float Advance:a. Agents have two repayment options:I. Manual: Top up their account and select “Repay Float Advance”within the app.2. Automatic: Repayment occurs either 12 hours after the advance orupon the next float top-up, whichever comes first.b. Any outstanding float advance amount is deducted from the agent’s nextmonthly commission payout, with notifications sent upon […]
I am I able to get any amount of float advance that I want or it is not possible.
A ChapChap agent can borrow up to 80% of their available commission balance.This means you only qualify for a float advance equal to 80% of your current commission at that time.
Does every agent qualify for float advance.
Any active agent on the ChapChap app who maintains a positive commission balance canutilize the Float Advance. Agents can borrow up to 80% of their available commissionbalance.
What does Float Advance on the APP mean?
Float Advance is a short-term overdraft facility designed for ChapChap agents to ensure transaction continuity when you run out of float.How it works: This feature helps agents continue serving customers without interruption, even when float runs low.
What can I do to access loans on chap chap.
ChapChap does not directly offer loans to agents.However, we partner with agencies and companies that provide loan services to ChapChap agents.We can share their contact details so you can reach out to them directly for support.So, For loan-related assistance, reach out to Mr. Matia at 0703205092 or 0787800571.Please note that they have a toll-free number […]
My float top-up hasn’t reflected, what should I do?
Please confirm if you have used Stanbic or Equity auto top-up.If yes, kindly tell the bank agents to Inform the bank (Stanbic/Equity) to write to Chap Chap an email that Authorizes a completion or reversal, (depending on what has transpired between you the chap agent and the bank agent.) Then the finance team can top […]
Can an MTN or Airtel Agent Line give me float?
Agent lines are not able to give you float, but you are able to share float with themto get cash.
What is the minimum amount one must deposit on a float top up.
One can deposit any amount of money as float at the bank,However, the minimum amount one can bank on one receipt is UGX 2.9M.This means, one needs to split their deposits if the amount they are depositing is more than UGX 2.9M.
What is the maximum amount of FLOAT, one must have on their Chap Chap account.
The maximum amount of float on an agent’s account is UGX10,000000